AIRWEB Infrastructure Overview

Introduction

AIRWEB is a cutting-edge AI-driven platform designed to enable seamless interactions between businesses and their customers through AI agents. Built by Reality Border LLC, the AI division of iQSTEL Inc. (OTCQX: IQST), AIRWEB ensures high availability, scalability, and compliance with stringent data protection regulations such as GDPR.

Users and Corporate Customers of AIRWEB

AIRWEB caters to various users, including:

• Internal Employees: Corporate staff who configure and manage AI agents via a web-based dashboard.
• Corporate Applications: Business systems integrating AIRWEB’s AI capabilities for seamless automation.
• Clients Browsing: End users engaging with AI-driven chat solutions on corporate websites.
• Clients Calling: Customers using AI-powered voice communication over phone lines.

B2B Integration: Connectors for Corporate Customers

Businesses can leverage several AIRWEB integration points:

• Dashboard: A centralized hub for AI agent configuration, rule-setting, and performance monitoring.
• Public API: Allows seamless integration of AI agents into existing corporate workflows.
• AI Avatars: Interactive digital assistants for personalized customer engagement.
• VoIP SIP Trunks: Enables AI-powered voice communication within enterprise telephony systems.

AIRWEB's Backend Infrastructure in AWS

AIRWEB runs on a robust, multi-regional AWS cloud infrastructure, ensuring scalability and regulatory compliance:

• US Region: AWS Virginia (us-east-1) - Handles data for North America and global users.
• EU Region: AWS Spain (eu-south-2) - Dedicated to European customers to ensure GDPR compliance.

All user data is securely stored in AWS S3 buckets, with no transient storage on EC2 instances to reinforce security and compliance.

Core Backend Components

The infrastructure includes multiple essential components:

• AIRWEB Engine: Orchestrates AI-driven interactions, managing user requests and service integrations.
• Avatar Launch Endpoint: Powers AI avatars with real-time animation, lip-sync, and gesture recognition.
• Text & Audio Access Endpoint: Handles Speech-to-Text (STT), AI-generated responses, and Text-to-Speech (TTS).
• WebRTC Access Endpoint: Enables real-time voice and video interactions in web browsers.
• VoIP Access Endpoint: Manages AI-driven phone calls and SIP trunk integration.

Data Security & GDPR Compliance

AIRWEB implements strict data protection measures to comply with GDPR regulations:

• Data Localization: European user data is stored exclusively within the EU.
• Explicit Consent: Users must provide consent before data processing.
• Data Minimization: Only essential data is collected and processed.
• Right to Access & Deletion: Users can request data access or deletion.
• End-to-End Encryption: Secures all data transmissions.
• Anonymization & Pseudonymization: Enhances privacy protections.

Integration with OpenAI

AIRWEB leverages OpenAI's advanced AI capabilities to enhance conversational interactions. Key features include:

• Natural Language Understanding (NLU): Enables AI agents to interpret and respond to user queries intelligently.
• Conversational AI: Provides human-like, adaptive interactions.
• Speech Recognition (STT): Converts spoken language into accurate text.
• Text-to-Speech (TTS): Generates lifelike speech for engaging AI conversations.
• AI Summarization & Insights: Automates call summaries and interaction analysis.

AIRWEB ensures that all user data is anonymized before processing with OpenAI to maintain compliance with GDPR and data privacy standards.

Security, Compliance, and Future Scalability

AIRWEB is built for enterprise-grade security and global scalability. By leveraging a multi-regional AWS infrastructure, strict data compliance policies, and integrations with top AI providers, AIRWEB delivers:

• High Availability: Ensured by AWS multi-region deployment.
• Advanced AI Services: Powered by OpenAI and proprietary AI models.
• Global Scalability: Designed to support businesses worldwide.
• Regulatory Compliance: GDPR, CCPA, and enterprise data protection adherence.

Do you want to learn more about AIRWEB?

AIRWEB's infrastructure is designed to support enterprises in delivering seamless AI-driven customer interactions. With its secure, scalable, and compliant architecture, AIRWEB is poised to revolutionize the AI agent industry.

Discover how AIRWEB can enhance your business by visiting airweb.ai.